Terms & Cancellation Policy

Full payment is required at the time of booking to reserve an installation date. We do not accept partial payments.

Submitting a reservation places a courtesy hold on your requested date while payment is completed. The date is not confirmed at this stage.

Once payment has been received, your installation is officially confirmed and the selected date is reserved exclusively for you.

If payment is not completed within three business days, we may release the held date to another client.

Our 2026 installation season runs Monday, September 21 through Saturday, October 24. We will confirm an arrival window in advance.

Standard packages — Petite, Cottage, Signature, Heirloom Neutrals, and Estate — install Monday through Friday. Saturdays are reserved exclusively for our Bespoke Collection, weddings, commercial installations, and custom projects starting at $3,500, arranged through a custom inquiry. Sundays are unavailable.

Please ensure the porch area is clear and accessible, and share any gate codes, pets, or HOA requirements when you reserve.

Displays are styled by our team. Pumpkin varieties, sizes, and colors vary by harvest, so each porch is one of a kind.

Cancellations made more than fourteen days before your installation date receive a full refund.

Cancellations made within fourteen days of installation are non-refundable, as materials have already been sourced for your display.

Date changes are welcome when made more than fourteen days in advance and are subject to availability.

If weather or circumstances beyond our control prevent installation on your date, we will reschedule at the earliest available opening at no additional cost.

Pumpkins are a natural product. We refresh any pumpkin that spoils within fourteen days of installation.

End-of-season pickup is available as an add-on. Without it, the display is yours to keep and remove at your convenience.